Help
Find answers to the most common questions about our services.
GETTING STARTED
It depends on your lifestyle, household size, and personal preferences. Our most popular option for Oakville and Milton families is biweekly cleaning, which keeps your home consistently fresh without the cost of weekly service. Busy professional families across the Halton Region and Greater Toronto Area — especially those with kids, pets, or demanding commutes into downtown Toronto — often go weekly. Smaller households, condos in Mississauga or downtown Toronto, and empty-nesters in Oakville often go monthly. Recurring clients save 10% on biweekly and 15% on weekly service.
We price by home size rather than time, so we don’t offer hourly bookings for standard cleanings. However, our cleaners follow your priorities — if you tell us at booking that you’d like extra attention on the kitchen and bathrooms and less on bedrooms, we can absolutely accommodate. This works especially well for our Oakville, Milton and GTA clients who have specific high-traffic areas. For specific limited-scope projects like one room or one floor, contact us at (437) 451-5444 for a custom quote.
When you book here, add a note in the special instructions field listing which rooms you’d like cleaned and which to skip. Your price stays based on the size of your home, but our cleaner will focus their time only on the rooms you’ve requested — giving those rooms extra detail. This is a common request from our Oakville, Milton and Greater Toronto Area clients who have guest rooms or basements that don’t need regular attention.
Pricing for Oakville, Milton, Halton Region and the Greater Toronto Area is based on home size and service type. Standard Cleans start at $175 for a 2-bedroom home. Deep Cleans start at $300. Move In/Out cleans start at $350. You’ll see your exact price at qleane.com/book before you confirm — no surprises, no hidden fees. Save 10% on biweekly recurring or 15% on weekly recurring. Our pricing is competitive with other premium cleaning services across Oakville, Milton, Burlington and the GTA, while delivering a higher standard of service.
Qleane serves Oakville and Milton as our primary service areas, with regular coverage across the greater Halton Region and Greater Toronto Area including Burlington, Georgetown, Hamilton, Mississauga, Etobicoke and Toronto. Specific neighbourhoods we frequently clean include Old Oakville, Bronte, Glen Abbey, Eastlake, Morrison, River Oaks, West Oak Trails, Milton’s Beaty, Scott, Willmott, Ford and Country Club communities, Burlington’s Headon Forest and Tyandaga, Mississauga’s Port Credit and Mineola, and Toronto’s west-end neighbourhoods. Not sure if we cover your specific neighbourhood? Call or text (437) 451-5444 and we’ll confirm right away.
Yes. Popular extras among our Oakville, Milton and GTA clients include inside fridge clean, inside oven clean, interior window cleaning, inside cabinets, laundry folding, balcony/patio sweep, and dishwashing. Add these during the booking process at here or contact us for any custom requests.
Yes. Every Qleane cleaner arrives at your Oakville, Milton or GTA home fully equipped with all supplies and equipment needed for the job — eco-friendly products that are safe for children and pets. If you prefer we use your products (for allergies, scent sensitivity, or personal preference), just let us know in the booking notes and we’re happy to accommodate.
We focus exclusively on house cleaning and don’t currently partner with lawn care providers, but Oakville, Milton, Burlington, Halton Region and the Greater Toronto Area have several great local options. We’re happy to ask our network and refer you to someone reliable in your specific area — just send us a note at [email protected].
MISCELLANEOUS
Our full Terms and Conditions are available at here. They cover our service guarantees, cancellation policy, payment terms, liability coverage, service area details for Oakville, Milton, Halton Region and the GTA, and what to expect from your Qleane experience. By booking with us, you agree to these terms.
No. We don’t believe in locking our Oakville, Milton, Halton or Greater Toronto Area clients into long-term contracts. Our recurring service is month-to-month and you can cancel anytime by giving us 24 hours notice. We earn your business one clean at a time. Many of our longest-term clients across the GTA have been with us for years not because they’re locked in, but because we keep delivering.
Construction dust, plaster residue, paint overspray and debris are very different from regular household dirt. They require specialized cleaning techniques, additional time, and often replacement of cleaning materials. A standard clean simply doesn’t include the level of detail or time needed to properly handle post-construction conditions, and attempting one would leave your home looking poor and damage our equipment. With the volume of renovations happening across Oakville’s mature neighbourhoods, Milton’s growing communities, and the GTA more broadly, we see this often — book a Post-Renovation Clean instead. Contact us at (437) 451-5444 for a custom quote based on the scope of your renovation.
Our pricing is based on bedrooms and bathrooms because that’s the most accurate predictor of how long a clean will take. Whether you’re booking a 2-bedroom condo in Mississauga, a 3-bedroom townhouse in Milton, a 5-bedroom executive home in Oakville’s Bronte or Glen Abbey neighbourhoods, or a detached home anywhere in the GTA — underreporting your home’s size means our cleaners won’t have enough time to complete the job to the Qleane standard, which results in a rushed or incomplete clean. Please be accurate when booking so we can deliver the quality of service you deserve.
While we cover a wide range of cleaning services for Oakville, Milton, Burlington, Georgetown, Hamilton, Mississauga, Etobicoke, Toronto and the broader Halton Region and Greater Toronto Area, there are a few things we do not do: exterior windows above ground level, biohazard cleanup, hoarding situations, mold remediation, carpet steam cleaning, lifting furniture over 20 pounds, climbing higher than a 2-step ladder, cleaning bodily fluids or pet waste, and lawn or garden care. If you need any of these services we’re happy to refer you to a trusted partner within the GTA network.
You can cancel or reschedule up to 24 hours before your scheduled appointment with no charge. Cancellations within 24 hours may be subject to a late cancellation fee equal to 50% of the booking value. To cancel or reschedule, email [email protected] or call (437) 451-5444. We understand life happens — GTA traffic, kids’ schedules, work emergencies — and we try to be as flexible as possible while still respecting our cleaners’ time.
Absolutely. The majority of our Oakville, Milton, Halton Region and Greater Toronto Area clients are not home during their cleaning. Simply provide entry instructions when you book — whether that’s a lockbox code, garage code, hidden key location, building concierge instructions for GTA condos, or someone who will let our cleaner in. We treat every home with the utmost respect and lock up carefully when we leave. You’ll receive a completion notification when we’re done.
For most jobs we send one experienced cleaner. For larger homes (4+ bedrooms), Deep Cleans, Move In/Out cleans, and Post-Renovation cleans across Oakville, Milton, Burlington and the GTA, we often send a two-person team to ensure the job is completed efficiently and to the highest standard. Larger executive homes in areas like Morrison, Eastlake, Glen Abbey or Milton’s Country Club neighbourhood typically benefit from the two-person team approach.
We clean Monday through Saturday, 8:00 AM to 6:00 PM across Oakville, Milton, Halton Region and the Greater Toronto Area. You can book online 24 hours a day at here and choose any available time slot that works for your schedule. We do our best to accommodate early morning starts for busy GTA families and later afternoon slots for those working from home.
TRUST & SAFETY
If something is not done to your expectations, please let us know within 24 hours by contacting us at [email protected] or (437) 451-5444. We’ll send a team out to make it right within a 7-day window. This applies to every clean we perform — Oakville, Milton, Burlington, Georgetown, Hamilton, Mississauga, Etobicoke and Toronto. Our reputation across the Halton Region and Greater Toronto Area depends on every client being completely satisfied.
All of our team members are interviewed by the owners and pass a criminal record check. We believe our team is our greatest asset, and therefore have very high standards. Only about 10% of those that apply end up working as a Qleane cleaner. Every cleaner servicing Oakville, Milton and the Greater Toronto Area is fully vetted, identity-verified, and background-checked before they ever enter a client’s home. Your family’s safety and the security of your Halton or GTA residence are our highest priority.
The majority of our bookings are made online by clients across Oakville, Milton, Burlington and the Greater Toronto Area, so we take securing your billing information very, very seriously. Our booking page is protected by extended validation SSL. Our booking form has its own layer of 256-bit security. Credit card transactions are processed by Stripe, which has its own 256-bit security protocol. Additionally, our system does not store your credit card number, only a token that allows us to charge the card when the service is complete.
Yes, they do. We require a criminal record check on all of our applicants as the last step in our pre-screening process. This is non-negotiable for every Qleane cleaner working in Oakville, Milton, Halton Region or anywhere in the Greater Toronto Area. We never send an unvetted cleaner to a client’s home — full stop.
If something goes wrong we’re here to make it right. Please let us know right away at (437) 451-5444 or [email protected] and we’ll be there to take care of it. Whether you’re in Oakville, Milton, Burlington, Mississauga, Etobicoke or anywhere else in the GTA, we respond quickly — that’s our promise to you.
WHAT'S INCLUDED
First time clients who haven’t had their home cleaned professionally within the last month will need to book a Deep Clean as their first service in order to give our crew members the time they need to achieve the high-quality results we’re known for across Oakville, Milton, and the Halton Region. Once that’s complete, our Standard Clean is the perfect choice for weekly, biweekly, or monthly Oakville, Milton, Burlington, Georgetown, Mississauga and Greater Toronto Area cleaning services moving forward. Otherwise, we cannot guarantee the level of service.
Living Areas & Bedrooms
- Vacuum, sweep and mop all floors
- Remove cobwebs
- Dust all surfaces and items
- Dust ceiling fans, light fixtures, blinds and vents
- Dust baseboards and window sills
- Make beds
- Switch plates cleaned
- Doorknobs cleaned and disinfected
Bathrooms
- Counters, sinks, showers, bathtubs and fixtures cleaned and disinfected
- Toilets cleaned and disinfected
- Floors cleaned and disinfected
- Mirrors cleaned
- Dust ceiling fans, light fixtures, blinds and vents
- Dust baseboards and window sills
- Exterior of cabinets and drawers cleaned
- Remove cobwebs
- Carpeting vacuumed
- Empty trash, wipe down trash can
- Switch plates cleaned
- Doorknobs cleaned and disinfected
Kitchen
- Sweep and mop
- Thorough dusting
- Remove cobwebs
- Sinks, fixtures and counters cleaned and disinfected
- Exterior of appliances cleaned
- Exterior of cabinets and drawers cleaned
- Microwave cleaned and disinfected, inside and out
- Dust ceiling fans, light fixtures, blinds and vents
- Exterior of range hood cleaned
- Stove top, burners, drip pans and knobs cleaned
- Stainless steel polished
- Empty trash, wipe down trash can
- Switch plates wiped down
- Doorknobs cleaned and disinfected
You can book your Oakville, Milton, Burlington or Greater Toronto Area cleaning service 24 hours a day on our booking page here.
First-time clients who haven’t had their home cleaned professionally within the last month will need to book a Deep Clean in order to give our crew members the time they need to achieve the high-quality results we’re known for throughout Oakville, Milton, Halton Region and the Greater Toronto Area. Once that’s complete, our Standard Clean is the perfect choice for weekly, biweekly, or monthly recurring services moving forward.
Living Areas & Bedrooms
- Vacuum, sweep and mop
- Remove cobwebs
- Dust all surfaces and items
- Clean ceiling fans and light fixtures
- Dust blinds and vents
- Make beds
- Switch plates cleaned
- Doorknobs cleaned and disinfected
- Wipe down door frames and door facings
- Wipe down window sills
- Vacuum baseboards
- Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
- Wipe down furniture
Bathrooms
- Counters, sinks, showers, bathtubs and fixtures cleaned and disinfected
- Toilets cleaned and disinfected
- Floors cleaned and disinfected
- Mirrors cleaned
- Clean ceiling fans and light fixtures
- Dust blinds and vents
- Exterior of cabinets and drawers cleaned
- Remove cobwebs
- Carpeting vacuumed
- Empty trash, wipe down trash can
- Switch plates cleaned
- Doorknobs cleaned and disinfected
- Wipe down door frames and door facings
- Wipe down window sills
- Wipe down baseboards
Kitchen
- Sweep and mop
- Thorough dusting
- Remove cobwebs
- Clean ceiling fans and light fixtures
- Dust blinds and vents
- Sinks, fixtures and counters cleaned and disinfected
- Exterior of appliances cleaned
- Exterior of cabinets and drawers cleaned
- Microwave cleaned and disinfected, inside and out
- Exterior of range hood cleaned
- Stove top, burners, drip pans and knobs cleaned
- Stainless steel polished
- Empty trash, wipe down trash can
- Switch plates wiped down
- Doorknobs cleaned and disinfected
- Wipe down door frames and door facings
- Wipe down window sills
- Wipe down baseboards
- Vacuum under furniture
- Wipe down furniture
You can book your Oakville, Milton or GTA cleaning service 24 hours a day at here.
Our Move In/Move Out option delivers a thorough cleaning to prepare your Oakville, Milton, Halton or Greater Toronto Area home for you or the new family moving in. With the high turnover of homes across North Oakville, Milton’s new developments, and the broader GTA market, we’ve made this one of our most popular services.
Please ensure that the home is empty prior to our cleaning service and that there are no other people (movers, tradespeople etc.) working in the space. We will need access to electricity and running water.
Please note, if the home is particularly dirty, we may need to add the Deep Clean service to your cleaning in order to give our cleaners the time they need to complete their work.
Living Areas & Bedrooms
- Vacuum, sweep and mop
- Remove cobwebs
- Dust all surfaces
- Clean ceiling fans and light fixtures
- Switch plates cleaned
- Doorknobs cleaned and disinfected
Bathrooms
- Countertops, sinks, showers, bathtubs and fixtures cleaned and disinfected
- Toilets cleaned and disinfected
- Floors cleaned and disinfected
- Mirrors cleaned
- Clean ceiling fans and light fixtures
- Cabinets and drawers cleaned inside and out
- Remove cobwebs
- Switch plates cleaned
- Doorknobs cleaned and disinfected
Kitchen
- Sweep and mop
- Thorough dusting
- Remove cobwebs
- Clean ceiling fans and light fixtures
- Sinks, fixtures and counters cleaned and disinfected
- Appliances cleaned inside and out
- Cabinets and drawers cleaned inside and out
- Exterior of range hood cleaned
- Stove top, burners, drip pans and knobs cleaned
- Stainless steel polished
- Switch plates wiped down
- Doorknobs cleaned and disinfected
All Rooms
- Wipe down window sills
- Vents dusted and wiped down
- Blinds dusted and wiped down (note: we do not wipe down thin metal or plastic blinds due to the risk of bending or breaking)
- Wipe down baseboards, door facings, door frames, spot-clean walls (some marks and stains may need to be painted over)
Book your Oakville, Milton, Burlington, Mississauga or GTA move in/out clean at here.
Sometimes a garage, a closet, or an entire room can get a little out of control and leave you feeling overwhelmed and unsure of where to even start — whether you’re in a heritage home in Old Oakville, a new build in Milton’s Beaty or Scott neighbourhoods, or a downtown Toronto condo. Our organizers will help you get things back in order. We have a three hour minimum and can stay as long as it takes to put things right. Give us a call at (437) 451-5444 or email [email protected] and we can discuss your needs.
You can book your Oakville, Milton or Greater Toronto Area cleaning and organization services 24 hours a day here.
Out of town and want to come home to a fridge fully stocked by someone you trust? Need someone to pick up your dry cleaning, accept a delivery, or grab a few essentials before your return to Oakville, Milton, or anywhere in the GTA? Our home concierge services are like a personal assistant you can book by the hour. Two hour minimum. We’re familiar with major retailers, grocery stores, and dry cleaners throughout Halton Region, Mississauga, Etobicoke and Toronto.
You can book your Oakville, Milton or GTA cleaning and concierge services 24 hours a day here.